Understanding Your Needs
We obtain a detailed job specification covering the duties, skills, working hours, location and qualities you require.
← All Workserve ServicesPROFESSIONAL RECRUITMENT SOLUTIONS
Permanent Staff Placements
Finding the right person for your household or business should be a structured, transparent and professional experience.
Request Placement AssistanceTHE WORKSERVE APPROACH
Finding the right fit.
Workserve helps clients identify suitable, experienced candidates for permanent employment. Our service includes candidate sourcing, shortlisting, interviews and reference screening.
We aim to make recruitment convenient while allowing clients to participate meaningfully in the selection process.
Under permanent placement, the selected candidate becomes an employee of the client, rather than remaining employed by Workserve.
STAFFING REQUIREMENTS
Positions We Can Assist With
Domestic Workers & Housekeepers
Nannies & Childminders
Au Pairs
Gardeners
General Workers
Office Cleaning Personnel
Estate & Household Support
Other Suitable Staffing Requirements
OUR MODUS OPERANDI
How Our Placement Process Works
Six steps to help you identify, interview and appoint a suitable employee.
Candidate Sourcing & Shortlisting
Our recruitment team identifies suitable candidates and prepares a shortlist based on your requirements.
Candidate Interviews
We coordinate interviews at an agreed location and can assist with assessing suitability and clarifying employment expectations.
Screening & Reference Checks
Relevant background and reference checks support the selection process. Clients may also be given access to referees where appropriate.
Employment Documentation
Once a candidate is selected, Workserve can assist with documenting the employment arrangement, duties and expectations.
Placement & Warranty Support
The selected candidate commences employment with the client. Applicable placement fees, warranty conditions and replacement arrangements are explained.
TRANSPARENT PLACEMENT TERMSPLACEMENT FEE PLACEMENT WARRANTY
Placement Fees & Warranty
14%
Of Annual Salary
A once-off placement fee based on the employee's annual salary, plus VAT where applicable.
Payable by the employer upon commencement under the agreed terms.
3 Months
Conditional Replacement Support
Workserve provides a three-month placement warranty subject to the applicable terms.
The existing policy requires full payment within seven days of employment commencing to validate the warranty.
Placement fees, warranty eligibility, exclusions and replacement obligations are governed by the approved placement agreement. The website summary does not replace the signed terms and conditions.
FREQUENTLY ASKED QUESTIONS
What Clients Should Know
Who becomes the employer?
Under permanent placement, the client directly employs the selected candidate and assumes the applicable employer responsibilities.
How is the placement fee calculated?
The placement fee is 14% of the employee's annual salary, plus VAT where applicable, payable by the employer when employment commences under the agreed terms.
Does the placement include a warranty?
Workserve offers a three-month placement warranty, subject to the placement agreement. The existing terms require full payment within seven days of commencement for warranty validation.
What happens if a replacement is needed?
Eligible replacement requests are handled under the agreed warranty. The existing terms describe providing a suitable replacement within 14 days of notification, subject to the applicable conditions.
What are the warranty exclusions?
The existing terms exclude specified circumstances, including termination for operational requirements, unfair labour practices or breach of contract with the employee. The signed placement terms govern eligibility.
Prefer a Fully Managed Staffing Service?
If you would rather have Workserve remain the employer and manage applicable employment administration, our Staff Outsourcing service may be more suitable.
Explore Staff OutsourcingReady to find the right candidate?
Tell us about the position, duties, location and your preferred employment arrangement.
Request Placement Assistance